The Weekly Minute - May 19, 2024
GO WOLVES!
My Minnesota Timberwolves defeated the Denver Nuggets by 45 points Thursday night to force a pivotal Game Seven in the Western Conference Semifinals versus the defending champions Denver Nuggets.
The greatest two words in sports will be tonight. (Plus, another Game 7 between the Knicks and Pacers — and the final round of the PGA Championship)
I can’t wait.
Here’s a few, cool things I looked at this past week:
Starbucks’ experience issue
It seems that the success of Starbucks' mobile app is a major issue with their current financial problems. The increasing digitalization of the business is slowly eroding the soul of the brand.
Starbucks has gone from “selling an experience” to “selling a product”.
Thinking outside the box
In 2009, Stanford business professor Tina Seelig split her class into groups and issued a challenge:
Each group had $5 and 2 hours to make the highest return on the money.
At the end, they'd give a short presentation on their strategy.
What happened next was fascinating… click here to view his LinkedIn post to find out.
"Kind" and "Wicked" learning environments
Psychologist Robin Hogarth believed that experience can improve performance in some situations but not others.
In "kind" learning environments with stable rules and quick feedback, experience leads to improvement. However, in "wicked" learning environments with changing rules and delayed feedback, experience can be misleading.
Hogarth advocated for using the scientific method to design personal experiments to improve performance.
Healthcare being synonymous with a casino?
Where Americans live, their health status and a range of socioeconomic factors increasingly determine their experience with the health care system, and in many cases that experience appears to be getting worse.
Affordability, while critical, isn't synonymous with access. Long wait times for doctor appointments, crowded emergency departments, complicated insurance requirements and a dearth of local providers are all making things tougher on patients.
For many people, whether they can get the care they need when they need it seems to come down to the luck of the draw. Read more in the link here.
An important thought from James Clear:
You’ll probably surprise yourself with what you can accomplish—if you’re focused on one thing.
You’ll probably frustrate yourself with what you fail to accomplish—if you’re doing 5 or 7 or 10 things.